Hurricane Sandy

[fruckert]

A woman in our city was killed last night when a sign blew off and fell on her.

I tried to take pictures, but when I pulled out my camera I got the "Memory Card Full. Would you like to delete some photos?" message.

I do hope you realize how bad that sounds :V

Also, your guys' head office is ****ing retarded if they're not going to give you guys the day off due to a HURRICANE.

[Zerlina]

Oh no. I mean I was going to take pictures of the stuff going on, not the lady lol. I was nowhere near her.

And while I can't say anything bad about my company, I will say that the internet doesn't think too highly of them. You can probably figure out who they are.

[daoman89]

It actually wasn't bad for us eastern Pennsylvanian's i think.  my power stayed on but i'd have to drive around and see what happened elsewhere.

[drenrin2120]

**** your company. i worked last night with some kid who wouldnt shut up about not being able to pick up his preorder. i wanted to smack him.

[Zerlina]

**** your company. i worked last night with some kid who wouldnt shut up about not being able to pick up his preorder. i wanted to smack him.

Do you also work for you-know-who?


We actually ended up having a nice midnight launch. Not a lot of people came, and so we were grossly overstaffed, and they had to cancel most of the events. I ended up just getting everyone talking to each other, people made friends and met people the wouldn't have met otherwise. We all talked about the game, upcoming games, and just talked to each other like people. I wanted to get to know my regular customers a little better, and hopefully give people a positive impression of the store so they would come back if they weren't regulars already.  People actually enjoyed it, one guy even commented how refreshing it was to be approached as a person from someone at our company.

Then I got in trouble for not pushing enough pre-orders and promotions at them. I said I was talking about upcoming games and starting discussion about it, but they said it had to be more direct and literal, that I wasn't supposed to converse with them, just spout out promotions and try to get them to pre-order immediately... *sigh* sometimes I wonder if the people who make these policies have ever worked in customer service before...

[fruckert]

Then I got in trouble for not pushing enough pre-orders and promotions at them. I said I was talking about upcoming games and starting discussion about it, but they said it had to be more direct and literal, that I wasn't supposed to converse with them, just spout out promotions and try to get them to pre-order immediately... *sigh* sometimes I wonder if the people who make these policies have ever worked in customer service before...

...what the ****.

[Zerlina]

I guess, I always look at customer service as an ongoing relationship. With gamers especially, I find we can be shy about meeting new people. When you come to a store where it's the same people every day, there's a familiar face, and there's a person who already knows what you like, and you actually like as a person, it makes the shopping experience much better, and rather than being an awkward or annoying process,  it becomes something you can look forward to. You're not going to a place where someone's going to spout whatever they're told to tell you that day. You're going to a place where the clerk is like your friend who knows your taste, and who genuinely likes to talk to you. If the store's running certain promotions, or is promoting certain games that happen to be to your taste, then the clerk will let you know, and hopefully help you out in that way, while still promoting what their company needs to sell. When I talk to customers it's because I want them to come back, and to feel positively about the store. I don't want them to buy one game and then never come back because it's such an annoying or uncomfortable experience. I feel like what my company misses sometimes is that yes, while we are a business, sometimes making money can be a little more convoluted than selling stuff to people in a pushy way, to get the immediate sale but in the end lose a returning customer. It's the regular customers who say good things about us, and who constantly come back for their purchases, who take their friends shopping with them, and who genuinely like coming to our store who will keep us going as a business. 

[X_marks_the_ed]

Power was out for 22 hours. No biggie. My DS and PSP were charged, so it was basically "The Day of Dragon Quest." Feel really bad for those that got hit harder.

[daoman89]

Rite Aid's all about customer service.  Some customers however are crazy and don't know what taxes are or understand how long 15 minutes is.

Anyways, did anyone see the aftermath photos from Sandy?

[fruckert]

I saw the vid of the power plant exploding, and the picture of the subway flooding, but that's it.

[daoman89]

A power plant exploded!?

[daoman89]

lol i just saw the video and the top comment was "Dammit Goku and Vegeta stop fighting!  Now is not the time!"

[fruckert]

Sandy_ConEd Explosion

I watched this video.
Which doesn't have comments.
Far as I've heard though, New York got pretty tore up by the hurricane.

...doesn't Mid live in New York?

[drenrin2120]

A power plant exploded!?

The hell you talkin' about? Nothing exploded..

[Archem]

...doesn't Mid live in New York?

I believe so. Hope she's fine.